Massachusetts Client Bill of Rights & Consumer Protections
Akirapa Home Care upholds the highest standards of dignity, autonomy, and consumer rights under Massachusetts Executive Office of Elder Affairs (EOEA) regulations.
Your Fundamental Rights as a Client
- The right to be treated with consideration, respect, and full recognition of personal dignity and individuality.
- The right to receive appropriate, high-quality care that honors your individualized care plan.
- The right to be informed in advance about the care to be provided and any changes in care.
- The right to participate in the planning of your care and treatment.
- The right to total confidentiality and privacy regarding your health and personal affairs.